Rooster Ridge Stairlifts : FAQs

Yes, much less expensive, no structural modifications to your home are necessary, can be removed and reinstalled if the home is sold.

Permalink^ ^top     - Current^ - Next >  Posted: 10/06/10 ID: 1286338294 Type: General # 1

Very. The lift is designed to routinely carry up to 350 pounds in an optional HD chair, day after day, year after year.

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286338594 Type: General # 4

Green nenewable energy in the form of rechargeable batteries that can last 3-5 years if they are kept charged. ACORN Stairlifts do not use household line current to operate. A small transformer plugs in to the wall at one end of the lift and recharges the batteries whenever the lift is parked at one end of the track.

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286338694 Type: General # 5

Yes, an outdoor model is available for wet and salt air conditions. The electronics are sealed and special other materials are used. ACORN Stairlifts are in operation from the tropics to Alaska and in the mountains to the sea shore.

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286339094 Type: General # 9

Yes. The ACORN Stairlift is a slim line and the foot rest, seat and arm rests all fold up. Stairways where the narrowest point is 29 inches can usually be fitted with a Stairlift. Stone, granite, cement, carpet, wood, tile and even steel are not obstacles to the installation of an ACORN Stairlift.

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286339494 Type: General # 13

Yes, provided a Certified Rooster Ridge Installer removes and reinstalls the lift.

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286339894 Type: General # 17

No. Almost all Warranty problems that occur during the first year are directly or indirectly related to problems from self-installs. If a non-Certified Installer does some inadvertent damage to a component or fails to install something properly, the Warranty may not cover. This determination can be made only by a Certified Service Engineer or Installer.

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286339994 Type: General # 18

The user. Each user, care giver, guardian or the person(s) responsible for the use of the Stairlift is trained in the proper and safe operation of the Stairlift by our Certified Installers at the completion of installation. Falls from the chair will not occur when the seat-belt is used.

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286340094 Type: General # 19

Yes and No. It depends on your individual state statues and local building codes. We will advise you on this.

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286339194 Type: Purchase # 10

Click, See a Stairlift in Action, for a short video. Contact Us, and request a longer video. You can also schedule a FREE No Obligation in-home survey and we can arrange to bring a portable demonstration model to your home for you to operate and ride.

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286339594 Type: Purchase # 14

Yes, ACORN Stairlifts have 9 safety edges that will stop the lift if activated. A kitty, sweater, toy or shoe left on the track or in the path will activate a safety edge.

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286338394 Type: Safety # 2

No, ACORN Stairlifts stop automatically and immediately if the motor over speeds from any cause. The lift will stop even if a transmission failure (unheard of) should occur.

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286338494 Type: Safety # 3

Yes, the ACORN Stairlift has a seatbelt which should be used every time the lift is used.

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286338794 Type: Safety # 6

No problem - usually. A hinged track can be installed which can be folded back either manually or powered, once the lift has carried its occupant to the bottom. This eliminates any pathway trip hazard, allows doors to close and permits a Stairlift to be used in many tight locations.

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286339394 Type: Safety # 12

Very easy. Just call or contact us directly by Contact Us or through ACORN Technical Support @888-563-0410. We make service calls at night, weekends and on holidays in emergencies.

Link: Contact Us

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286339694 Type: Service # 15

No more so than plumbers, HVAC technicians or other service requiring highly skilled technicians. Standard rates and emergency rates apply. If the call is outside a 100 mile radius of the Service Engineer�s base of operations, a mileage surcharge may be additional. There are no charges for service calls for Warranty issues. If the Service Engineer determines the issue is from other than Warranty covered systems or causes, standard or emergency rates will apply.

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286339794 Type: Service # 16

Yes, Sit - Stand and Perch models are available. See Stairlift Models.

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286338894 Type: Use # 7

Easy. Paddle toggle switches on each armrest require very little pressure to activate. Either will operate the chair. On Sit-Stand and Perch models, the toggle switch can be placed where it most convienent to the user. Two remote controls, usually placed one at the top and one at the bottom will also operate the Stairlift.

Permalink^ ^top     < Previous - Current^ - Next >  Posted: 10/06/10 ID: 1286338994 Type: Use # 8

Not a straight lift, but two lifts are commonly installed. One for each stairway section. A curved lift will easily negotiate the landing and several directional changes. See Curved Stairlift Models.

Permalink^ ^top     < Previous - Current^ -  Posted: 10/06/10 ID: 1286339294 Type: Use # 11